JACKSONVILLE GIANTS General Information and Ticketing

Call (904) 355-6531, 9 am - 5 pm, Monday - Friday
General Manager:Pam Mastersmisspam@jacksonvillegiants.com
Head Coach/G.M.: Kevin Waterskevin@jacksonvillegiants.com
Director of Sponsorships: Allie Schmidt: allie@jacksonvillegiants.com   |   (904) 355-6531
Director of Ticket Operations: Matt Masters: Ticketing Director   |   (904) 355-6531
Community Appearance Requests: community@jacksonvillegiants.com
Giants Half-Time Show: community@jacksonvillegiants.com

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Buy Your GIANTS Tickets


GIANTS Business Office


Individual game day tickets can be purchased at the Arena ticket window prior to the game.   You can buy your Season Tickets and Group Tickets at the GIANTS business office located at 1010 East Adams Street in the white barracks-style office building south of the Baseball Grounds.   Park behind the building and check in with the lobby receptionist for a visitor badge to Suite 112.   The office is open Monday through Friday from 9:00 am to 6:00 pm.


Mailing Address:
Jacksonville Giants
1010 East Adams Street
Suite 112
Jacksonville, FL 32202

Phone:   904.355.6531   ·   Fax:   904.355.6536


Arena Box Office Information


During basketball season (early December thru mid-March), Jacksonville Veterans Memorial Arena box office, located on 300 A. Philip Randolph Drive, is open 10 a.m. to 4 p.m. Monday through Friday.   In addition, the box office opens about an hour and a half prior to all scheduled events.


Types of Payment Accepted:


JVMA accepts cash and major credit cards. Checks are not accepted.


Will Call


Will Call tickets are available beginning about an hour and a half prior to events.   Tickets are released only to the person whose name appears on the Ticketmaster account header card or will call envelope.   No one will be given tickets designated for another person. Proper photo identification is required, preferably a driver’s license and purchasing credit card.


Special Seating Arrangements


Guest Services can provide details regarding the wide array of services for our disabled guests including ADA access points, elevators and assisted listening devices.




Children age two and under will be admitted free as long as the child is sitting on an adult’s lap. If a parent requests a physical seat for the child, he/she must pay the appropriate price.

Want to be in the GIANTS Half-Time Show?

If you are a high energy, enthusiastic performance group, dance team, gymnastics, national anthem singer, etc., who would like to be considered to participate in a Jacksonville GIANTS home game pre-game or half-time show, e-mail us your contact information and a link to a recent performance on YouTube or another video hosting service.   Send to: performance-request@jacksonvillegiants.com