JACKSONVILLE GIANTS General Information and Ticketing
Call (904) 355-6531 • 9 am – 5 pm • Monday – Friday
You can also fill out the Quick Contact mail form below and we’ll get back with you shortly!
Quick Contact Form
Where can I buy tickets?
Individual Game Day: Tickets can be purchased before games at the Arena ticket window.
Season/Group Tickets: Season/group tickets can be purchased at the Jacksonville Giants business office Monday through Friday from 9:00 am to 5:00 pm. Cash and all major credit cards are accepted.
Who do I call to get more information?
The Jacksonville Giants business office can be reached at (904) 355- 6531.
How do I pick up my tickets from Will Call?
Will call tickets are available beginning about an hour and a half prior to events. Tickets are released only to the person whose name appears on the Ticketmaster account header card or will call envelope. No one will be given tickets designated for another person. Proper photo identification is required. Driver’s license and purchasing credit card are preferred.
Do the Giants offer accommodations for special seating needs?
Guest Services can provide details regarding the wide array of services for our disabled guests including ADA access points, elevators and assisted listening devices.
Do I have to pay the full ticket price for my young child?
Children age two and under will be admitted at no cost as long as they sit in their parent/guardians lap. If they request an individual seat, they will be charged for such.
Are there any special offers for servicemen and women?
YES! All active and retired military members get in FREE to every Giants home game. Bring a Military ID with you and your entire family can enjoy the game, on us.
Thank you for your service.
Information for buying your Giants tickets
Giants Business Office
You can buy your Season Tickets and Group Tickets at the GIANTS business office located at 1010 East Adams Street in the white barracks-style office building south of the Baseball Grounds. Park behind the building and check in with the lobby receptionist for a visitor badge to Suite 112. The office is open Monday through Friday from 9:00 am to 6:00 pm. Individual game day tickets can be purchased at the Arena ticket window prior to the game.
9282 Atlantic Blvd
Jacksonville, FL 32225
Phone: 904.355.6531 · Fax: 904.355.6536
Arena Box Office Information
During basketball season (early December thru mid-March), Jacksonville Veterans Memorial Arena box office, located on 300 A. Philip Randolph Drive, is open 10 a.m. to 4 p.m. Monday through Friday. In addition, the box office opens about an hour and a half prior to all scheduled events.
Types of Payment Accepted:
JVMA accepts cash and major credit cards. Checks are not accepted.
Will Call tickets are available an hour and a half prior to events. Tickets are released only to the person whose name appears on the Ticketmaster account header card or will call envelope. No one will be given tickets designated for another person. Proper photo identification is required, preferably a driver’s license and purchasing credit card.
Special Seating Arrangements
Guest Services can provide details regarding the wide array of services for our disabled guests including ADA access points, elevators, and assisted listening devices.
Children age two and under will be admitted free as long as the child is sitting on an adult’s lap. If a parent requests a physical seat for the child, he/she must pay the appropriate price.